Terms of Service

Last Updated: September 11, 2025

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Segnals website and services (collectively, the "Service") operated by Performance Marketing FZCO ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. The Service

Segnals provides a non-custodial software-as-a-service platform that enables users to automate cryptocurrency trading strategies. You connect your own account from a third-party exchange (e.g., Bybit) to our Service using API Keys. Our software then sends trading instructions to your exchange account based on the parameters you define. At no point do we have custody, possession, or control over your funds, which remain exclusively in your exchange account.

2. NO FINANCIAL ADVICE

Segnals is a technology provider, NOT a financial advisor. The Service, including all its features like bot configurations, AI analysis, backtesting data, and informational content, is provided for informational and educational purposes only. Nothing provided by the Service constitutes investment advice, financial advice, trading advice, or any other sort of advice. You should not treat any of the Service's content as such. We do not recommend that any cryptocurrency should be bought, sold, or held by you. You must conduct your own due diligence and consult your financial advisor before making any investment decisions. You alone are responsible for evaluating the merits and risks associated with the use of our Service.

3. Acknowledgment and Assumption of Risks

You acknowledge and agree that you are aware of the numerous risks associated with using the Service and trading cryptocurrencies. By using the Service, you explicitly and unconditionally assume these risks, which include, but are not limited to:

  • Risk of Complete Financial Loss: Trading cryptocurrencies, especially with leverage, is highly speculative and carries a high level of risk. You may lose all of your invested capital. You are solely responsible for any and all trading losses.
  • Market Risk: The value of cryptocurrencies is extremely volatile and can change dramatically in a short period.
  • Software and Technology Risk: The Service may contain bugs, errors, or vulnerabilities. Automated systems can fail, leading to unexpected trading outcomes or losses. We do not guarantee uninterrupted or error-free operation.
  • Third-Party Exchange Risk: Your funds are held by a third-party exchange. The exchange may experience downtime, API issues, security breaches, or regulatory changes that could impact your funds and your ability to trade. We are not responsible for the actions or failures of any third-party exchange.
  • API Key Security Risk: The security of your API Keys is your sole responsibility. If your keys are compromised, you could suffer significant financial loss.

4. Your Responsibilities and Obligations

  • API Key Security: You are solely responsible for generating and securing your exchange API Keys. You MUST configure your keys to grant trading permissions ONLY. You MUST NOT enable withdrawal permissions on the API Keys used with our Service. You agree to hold us harmless for any losses stemming from compromised, lost, or improperly configured API Keys.
  • Account Security: You are responsible for safeguarding your Segnals account password and for any activities or actions under your account.
  • Strategy and Configuration: You are solely responsible for the configuration of your trading bots, including all parameters such as risk amounts, asset lists, and strategy logic. You understand that a misconfiguration can lead to significant losses.
  • Legal Compliance: You are responsible for determining if and how taxes apply to your trades and for complying with all applicable laws and regulations in your jurisdiction.

5. Disclaimers of Warranty

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICE (INCLUDING ANY AI ANALYSIS OR BACKTESTING) WILL BE ACCURATE, RELIABLE, OR PROFITABLE.

6. EXTREME LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT SEGNALS, ITS OWNERS, EMPLOYEES, AFFILIATES, AND DEVELOPERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, TRADING LOSSES, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

  • YOUR USE OR INABILITY TO USE THE SERVICE;
  • THE PERFORMANCE OR NON-PERFORMANCE OF ANY TRADING BOT;
  • ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE;
  • ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN;
  • ANY CESSATION OR INTERRUPTION OF THE SERVICE;
  • ANY ACTION OR FAILURE OF A THIRD-PARTY EXCHANGE;
  • ANY FINANCIAL DECISION YOU MAKE BASED ON INFORMATION OR TOOLS PROVIDED BY THE SERVICE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES, IF ANY, THAT YOU PAID TO US DURING THE THREE-MONTH PERIOD PRIOR TO THE ACT GIVING RISE TO THE LIABILITY.

7. Indemnification

You agree to defend, indemnify, and hold harmless Segnals and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

8. Subscriptions and No Refund Policy

Access to the Service's core features requires a paid subscription. Fees are billed in advance on a recurring basis as specified in your chosen plan. All payments are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. You are responsible for canceling your subscription should you wish to discontinue the service.

9. Dispute Resolution and Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of the Dubai International Financial Centre (DIFC).

10. Changes To Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.